IT solutions for Manufacturing industry

Move forward with confidence by keeping production on track and systems reliable to meet supply chain demands.
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face supply chain
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downtime reduction achieved
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The reality of running complex manufacturing environments

Manufacturers in Australia and New Zealand operate under constant pressure to keep production moving despite supply‑chain disruption, rising costs, labour shortages and growing cyber risk. Even minor system failures can cause downtime, missed deliveries and lost customer confidence. Many manufacturing organisations still depend on legacy systems and manual, paper‑based processes, limiting real‑time visibility across production lines, inventory and suppliers.

As manufacturing operations become more complex and distributed, teams must respond faster with fewer resources while maintaining quality, safety and compliance. Without connected data, resilient IT systems and real‑time insights, organisations struggle to anticipate disruptions, coordinate across sites and make informed decisions—putting productivity, margins and long‑term competitiveness at risk.
manufacturing

Simplifying IT to strengthen manufacturing performance

Canon Business Services helps manufacturing organisations move faster and operate with greater confidence, by simplifying how IT environments supporting production and logistics are managed. We take a solution‑first approach to digital transformation—modernising legacy infrastructure, consolidating fragmented systems and strengthening governance to reduce risk across complex, multi‑site operations.

Through managed IT services, right‑fit cloud strategies, and 24/7 monitoring, we keep ERP and production‑critical systems stable, secure, and highly available. By improving data visibility, automating selected manual and back‑office processes, and reducing downtime, we help manufacturers improve operational efficiency, make smarter decisions, and maintain control as their operations scale. Services we delivered to manufacturing organisations include:
  • Eliminating unplanned IT disruption across production environments with fully managed IT services
  • Improving security posture and identity governance with Microsoft 365 security assessments and targeted remediation recommendations
  • Uplifting cyber maturity and regulatory readiness with an accelerated Essential Eight remediation program

One partner. Smarter Solutions.

With a unique end to end technology and managed services portfolio, we see more and deliver faster – helping you to realise greater efficiencies and unlock new possibilities your competitors simply can’t match.

Digitisation, AI, Automation & Data
Hardware & Software
Services to help you manage technology that fits your business
Cloud Solutions
Consulting Services
Services to help you make confident technology decisions, backed by experience
Managed Services
Cybersecurity Services
Network & Voice

Your digital transformation starts here

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Partner with experts who know your industry

Our IT services and business process automation simplify back‑office operations by aligning people, processes, and technology—delivering agility, compliance, and dependable support.

Expert know-how

We understand how manufacturing businesses operate and design solutions around real operational priorities. Backed by deep industry experience, we build resilient IT and processes that keep operations running and ready for growth.

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Tools to scale

Modernise legacy systems into flexible, scalable solutions that support performance and efficiency as demand changes. With secure platforms and 24/7 support, your operations can scale with confidence without adding complexity.

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Productivity boost

Reduce manual effort and errors through smarter AI solutions and automation. We streamline high‑volume processes and manage the technology in the background, helping your teams save time, reduce cost and stay focused on keeping production moving.

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Expert know-how

We understand how manufacturing businesses operate and design solutions around real operational priorities. Backed by deep industry experience, we build resilient IT and processes that keep operations running and ready for growth.

1/3

Tools to scale

Modernise legacy systems into flexible, scalable solutions that support performance and efficiency as demand changes. With secure platforms and 24/7 support, your operations can scale with confidence without adding complexity.

2/3

Productivity boost

Reduce manual effort and errors through smarter AI solutions and automation. We streamline high‑volume processes and manage the technology in the background, helping your teams save time, reduce cost and stay focused on keeping production moving.

3/3
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years of experience
in the industry
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customers in the
Manufacturing industry
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documents processed annually
for our Manufacturing clients

Who We've Helped

Frequently asked questions

What are the biggest challenges manufacturers face in modern manufacturing environments?

Manufacturers are under constant pressure to increase overall productivity while managing complex manufacturing processes, rising costs, labour shortages, and supply‑chain disruption. Many manufacturing businesses still depend on manual processes, disconnected systems, and limited real‑time insights, making it harder to control production, maintain consistent product quality, and reduce downtime across operations.

How does digital transformation improve productivity in the manufacturing industry?

Digital transformation helps manufacturers automate workflows, replace manual tasks with digital tools, and use data analytics to support better decision‑making. By connecting production processes, inventory management software, and core business operations on a single platform, manufacturers can boost efficiency, reduce human error, save time, and improve productivity across the manufacturing value chain.

How can manufacturers improve visibility and control across production and inventory?

Manufacturers can improve control by integrating production systems, inventory management software, and data management tools into a unified digital environment. Real‑time insights into stock levels, purchase orders, materials flow, and production output help reduce waste, optimise lead times, prevent issues before they occur, and enable faster, more efficient operational decisions.

How can automation, AI, and data analytics reduce downtime and product defects?

Automation, artificial intelligence, IoT devices, and real‑time monitoring allow manufacturers to track equipment performance, production lines, and quality metrics continuously. Predictive analytics and automated workflows help identify problems early, reduce downtime, improve maintenance planning, and minimise product defects—while protecting intellectual property and maintaining operational efficiency.

Why is choosing the right IT solutions partner critical for manufacturing businesses?

Manufacturing digital transformation relies on complex systems, critical infrastructure, and rapidly evolving technologies. The right IT solutions partner understands manufacturing operations and can support automation, security, data integration, and ongoing services. A trusted partner helps manufacturers scale digital initiatives, reduce risk, improve efficiency, and align technology investment with long‑term business objectives.

Relevant Case Studies

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Case study NZ: Canon New Zealand reduces manual tasks with RPA

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Case study AU: Canon gains productivity with Offshore Managed Services

Canon Australia gains the advantage with Offshore Managed Services from Canon Business Services.

Case study AU: Dept of Health improves efficiency of record handling

This case study covers the Department of Health Australia's electronic document and records management support. Read the full case study here.

Case study AU: Electrolux Home Products utilises CBS' document repository

Electrolux is a global leader in household and professional appliances in Australia. Learn how they hosted their online document archive repository here.

Case study AU: The Compass Group reduces manual invoice handling

The Compass Group Australia reduced their payper invoice processing by 80% with Automated AP and CBS.

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