Chief Executive Officer
Luke Clark is the Chief Executive Officer of Canon Business Services ANZ (CBS), and Canon Oceania Senior Leadership Team member. Before being named CEO, Luke held leadership roles at Canon Australia for over a decade with responsibilities that included the definition and delivery of Canon’s technology and business transformation.
Luke’s proven track record in leading complex change programs that require cross-business collaboration includes driving the transformation journey that successfully united Canon Oceania subsidiaries Harbour IT and Converga to form CBS.
Under Luke’s leadership, CBS is now firmly cemented as a market leader in digital transformation, managed services, business process optimisation, offshore solutions, cloud solutions, and managed end-user services. Having moulded the business with customers at its heart, Luke is focused on extending capability and taking new services to market that will help customers optimise their operations.
Luke also serves as a Director for Canon New Zealand and is the Chairperson presiding over CBS Service Centre (Philippines). He lives in South Sydney with his family of 6 (7 if you count Frankie, the world’s naughtiest bordoodle dog).
General Manager, IT Services
Stephanie Wang is the General Manager of IT Services at Canon Business Services, leading teams responsible for end to end customer engagement across solution design, implementation, and ongoing managed operations. With a strong focus on technical excellence, process optimisation, and continuous improvement, her team enables customers to achieve their business objectives while delivering long term value.
With more than 20 years of experience across professional services, corporate leadership, and managed services, Stephanie has led major transformation initiatives, enterprise technology programs, and strategic acquisitions. Since joining Canon in 2005, she has been instrumental in strengthening our services capability and embedding a strong customer centric culture.
Country Manager, Philippines
Having held a senior IT leadership position in Canon Oceania since 2015, Neil’s understanding of our internal and external landscape puts him in an excellent position to effectively deliver our services. As a senior IT leader, Neil has focused on leading organisational change, strategic development, optimising resources by introducing efficiencies and effective management teams, and improving employee engagement.
General Manager, Operations
As General Manager BPO Operations for the last decade, Brian brings 20 years of experience in national operations to CBS, with high-level expertise in project management with national acquisitions, implementing strategic change management, and organisational direction.
Brian's responsible for managing our BPO operations across Australia, New Zealand, Manila, and our technology centres. Off the clock, he’s represented Australia in Oztag’s World Cup series, including five tests against New Zealand.
General Manager, Human Resources
Sydney-based Rochelle is responsible for leading and executing CBS’ people strategy across Australia, New Zealand and the Philippines and meeting Canon Group’s overarching objectives. It’s her job to put the right people, systems, and processes in place to support our workforce needs, growth strategy and, most importantly, make CBS a great place to work.
In addition to her CBS Leadership Team role, Rochelle leads our Learning and Development, Remuneration and Benefits, Recruitment, HR Operations, and Business Partners teams, supporting each business unit to achieve more.
General Manager, Commercial and Finance
Daniel Carter is a seasoned Senior Manager whose expertise spans across various commercial business lines. With over four years of experience at CBS, coupled with 15+ years across a range of other industries, Daniel is an integral part of the team; with his skills and experience bringing together a combination of strategic planning, negotiation, budgeting/forecasting, accounting, and effective management.
Alongside being a Chartered Accountant and having a Bachelor of Business from QUT; Daniel's impressive academic pedigree also includes a Master of Business Administration (MBA) from MGSM, one of Australia's top-ranked postgraduate MBA providers. His graduate degree has equipped him with unparalleled knowledge and insights on how to navigate the complex corporate world, making him an invaluable asset to any organisation.
Daniel is a top-performing professional whose dedication to excellence has made him a trusted leader in his field. Regardless of the challenges he faces, he pushes beyond expectations, inspiring his team to deliver exceptional results every time.
